Frequently Asked Questions

Some people believe that bottled water is safer and more pure than tap water. Buying and consuming bottled water is entirely up to the consumer. Water purity is determined by the amount of minerals/elements found in the water and by the level of treatment performed. Both bottled and tap water are considered safe when drinking water standards are met. When the United States Environmental Protection Agency (EPA) sets a new standard for tap water, the United States Food and Drug Administration (FDA) is required to establish the same new standard for bottled water.

Some brands of bottled water use tap water from other areas and are a much more expensive option than your own tap water. Water that is bottled and sold can cost up to a thousand times more per gallon than tap water. On average, a City water customer receives 40 gallons of tap water for approximately $1.65. (Click here for our current fee schedule).

Drinking water provided by the City meets all federal and state quality standards. Water filters may change the taste of tap water, but they are not necessary to ensure water safety, and are entirely up to the discretion of the consumer.

While the drinking water provided by the City meets all federal and state quality standards, it is hard water. For customers who are looking to utilize "softer" water, a home water softener can be a viable option. Water softeners do require regular maintenance and have added installation costs and regular fees associated with their use. It is recommended that property owners check with a local water conditioning expert or the Water Quality Association to find the best product for their needs. Softening water in-home is entirely up to the discretion of the consumer.