Show All Answers

1. How do I sign up for GLAlerts?

There are two options to sign up for GLAlerts:

1. With your mobile phone, text "GLAlerts" to 67283. You will receive a special link Smart 911 and the City of Grand Ledge's GLAlert page to create an account and subscribe to the alerts.
2. Click on this link to be taken directly to Smart 911 and the City of Grand Ledge's GLAlert page to create an account and subscribe to the alerts.

2. What types of alerts will I receive?

When you subscribe to GLAlerts you will receive alerts related to:

• Emergencies - Gas leak, train derailment, structure fire, etc

• Road Closures - Parades, water main break, vehicle accident, etc.

• City Updates - Hydrant flushing, power outage, etc.

3. How often will I receive alerts?

The City uses discretion to send alerts only when necessary.

4. Is there a charge to subscribe to GLAlerts?

There is no charge to subscribe but message and data rates may apply. Text messages are sent on an as-needed basis. This service is provided per the Terms of Use and Privacy Policy. Text STOP to 67283 to cancel or HELP for tech support.

5. Can I receive alerts other than by text message?

Yes, GLAlerts can be received via text, email, and/or telephone call. Subscribers can select any combination of alerts they would like to receive.

6. How can I get help if I'm having trouble signing up for or receiving GLAlerts?

Questions that cannot be answered within this FAQ can be addressed by contacting the City of Grand Ledge:

• Email: Email City Hall
• Call: 517-627-2149
• In-Person: City Hall, 310 Greenwood Street, Grand Ledge, MI 48837, open Monday through Friday, 8 am to 5 pm

7. How do I opt-out of receiving GLAlerts?

• To opt-out of text messages
  • Text "STOP" to 67283
  • Please use the STOP with caution as this will also stop the delivery of Broadcast Alert messages
• To opt-out of the text, email, and/or telephone messages
  • Log into your Smart 911 account, click on Opt-In Lists and uncheck the delivery options you no longer wish to receive.